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Who we are

Let's Take on the Issues
that Really Matter

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices.

We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

Accessibilty and Inclusion at Ofcom

Our commitment to disability inclusion is rooted in the ‘social model,’ which asserts that individuals are only disabled by the social and physical environments that surround them. We want to provide the tools and resources necessary to empower all our colleagues to reach their full career potential”

We know there’s no ‘one size fits all’ when it comes to ways of working. That’s why we do our best to adapt your working arrangements to suit your needs and provide access to the support, tools and technology needed to be successful in your role. “We champion flexible working patterns including job shares where we can. Discover more about accessibility and inclusion here

Our SOUND network supports colleagues who have direct experience living with a long-term condition, illness, or disability, including those who are neurodiverse. This network helps to increase our understanding of neurodiversity and disability as an organisation – supporting our wider objectives in our diversity and inclusion strategy, and in our regulatory work.

As a Disability Confident employer, we offer an interview to disabled applicants who meet the essential criteria for our advertised jobs. When you apply, you can let us know if you would like your application to be considered under this scheme (sometimes known as ‘guaranteed interview scheme’). Find out more about the scheme here

Careers

Whether you’re just starting out in your career or you’re looking for your next big adventure, find out more about the work of our groups and teams and see how you could make an impact on the lives of people in the UK here

Search Jobs

Ready to search for your next career move? Take a look at our current vacancies here

Working at Ofcom

AT OFCOM, WE MAKE COMMUNICATIONS WORK FOR EVERYONE

The work we do at Ofcom is exciting and, like the industries we regulate, it’s fast-moving and constantly changing. As the communications landscape continues to evolve, so do we.

We’re looking for new people who can bring fresh ideas and different perspectives. It’s the only way we can continue to deliver on our core purpose: to make communications work for everyone.

Thrive @ Ofcom

As an organisation, we’re only as good as the people who work here. This is why wellbeing is at the heart of everything we do at Ofcom.

We want our colleagues to feel valued for who they are. This means recognising that we all have different needs when it comes to our own wellbeing, and making sure colleagues know where to get help and support if they need it.

Our wellbeing programme, Thrive@Ofcom, offers a range of different ways for colleagues to get support.

In recognition for our Thrive@Ofcom programme, we were delighted to be shortlisted for the Best Mental Health Initiative Award at the Great British Workplace Wellbeing Awards in 2021, and for the Best Wellbeing in the Workplace Strategy (public sector) for 2022.

This recognises our efforts to offer everyone at Ofcom a strong programme of support to manage their own wellbeing in a way that works for them.

The range of support below is confidential, easy to access and freely available.

Private healthcare

At Ofcom, we want everyone to have access to fair and effective care and support. All Ofcom colleagues have private medical cover as standard.

AXA stronger minds (through Private Medical)

This is available to colleagues who need support with their mental health, with no GP referral required. Simply call to arrange an assessment, and an AXA counsellor or psychologist will listen and suggest a treatment plan that’s clinically appropriate.

Mental Health First Aiders

We have a diverse group of mental health first aiders across all locations at Ofcom. They are dedicated to listening and supporting anyone who would like to talk to someone.

The Employee Assistance Programme

Our employee assistance programme (EAP) provides colleagues with a fully confidential help, information and advice service, accessible via the telephone or face to face.

This service is provided by Aviva and is completely free.It offers access to immediate information, answers, and advice on a wide range of workplace and personal issues

Doctor at hand

Getting a GP appointment can be difficult. At Ofcom, as part of our private medical scheme, colleagues have access to a virtual GP service that makes it easy to have a secure online video or phone GP consultation, seven days a week, 365 days a year and from anywhere in the world

Discounted gym membership

Colleagues at Ofcom have access to a number of discounted memberships, at gyms across the country. These include gyms such as Nuffield, Pure Gym and David Lloyd, as well as local gyms and online classes.

Headspace app

All colleagues get free access to Headspace, a mindfulness appoffering access to hundreds of guided meditations on everything from anxiety, productivity, sleep, sport and physical health, relationships, and even content for children.

Thrive app

All colleagues have free access to the NHS-endorsed Thrive mental wellbeing app, which provides tools to manage your mental wellbeing. Colleagues can follow a bite-sized cognitive behavioural therapy (CBT) programme, as well as accessing relaxation and calm breathing programmes.

Volunteering leave

There are many benefits to volunteering, not only for the communities we serve, but also for our own wellbeing. Colleagues at Ofcom are entitled to five days’ volunteering leave each year.

Meet our people

David Swanson

David Swanson has served two stints of military service - within both the Irish Defence Forces and the British Army resp...

An inclusive workplace for everyone

“Inclusion of people with disabilities is a key priority under our diversity and inclusion strategy. We’re creating an inclusive environment that appreciates the diverse strengths, skills, and potential that all our colleagues bring to Ofcom.

Suzanne S - Head of Culture , Diversity and Wellbeing

Offering an interview

We are part of the UK Government’s Disability Confident Employer scheme. This includes a commitment to offering interviews to disabled applicants who meet the minimum selection criteria of the role as outlined in the job specification (unless, in rare circumstances, we receive a high volume of applications and have to limit interviews for both disabled and non-disabled candidates).

Accessibility Working Group

Our Accessibility Working Group’s primary goal is to prioritise the needs and experiences of disabled individuals when shaping policies, procedures, and practices at Ofcom. This commitment leads us to implement targeted measures aimed at enhancing disability inclusion.

Workplace adjustments

We offer accessible facilities, assistive technology, modified workstations remote or in-office, flexible work hours, and mental health support alongside much more to support our disabled colleagues who have specific needs to help perform their jobs effectively.

We’ve introduced several improvements, such as captioned videos and enhanced Windows dictation and speech recognition functionality, to support colleagues who are hearing-impaired as well as those who are neurodivergent and might face challenges with auditory processing.