Pinnacle Group are a community-facing, people-first business that delivers, manages and maintains communities and places – including multi-tenure housing, schools, open spaces, public and private buildings, retail schemes, distribution centres, manufacturing plants, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes.
We have delivered housing services across the UK in all sectors for more than 25 years and we place community and customers at the heart of everything we do and each day our teams work towards our purpose of transforming communities, changing lives. We have built our service to enable each and every member of the Pinnacle team to deliver for customers, and will use all of our expertise to give you the best possible experience.
From the 1st April 2022, we will begin a contract to manage 49,000 Service Family Accommodation (SFA) on on behalf of the Defense Infrastructure Organisation (DIO) as part of a 10-year National Accommodation Management Services (NAMS) contract.
Pinnacle Group in numbers:
25+
years as a trusted delivery partner for public & private sectors
3,000+
directly employed members of staff
100+
delivery locations nationwide
80,000+
mixed tenure homes under management
300,000+
homes provided with neighbourhood services
200+
schools, academies and universities receiving integrated FM services
40,000+
people helped back into employment
550,000+
calls handled annually by our 24/7 contact centre
At the heart of Pinnacle’s philosophy and approach are three guiding principles:
‘One size fits all’ approaches do not work – each community is unique and requires bespoke service solutions that address local characteristics, issues and priorities.
A community stewardship approach is critical – long-term active delivery of day-to-day utilities and services is the best way to protect a lasting, sustainable legacy for communities.
People are the lifeblood of any community – successful communities are places where people choose to live, work and study and consequently, where investors choose to invest
We operate from over 100 locations across the UK
From our London HQ to our regional hubs, we operate across the UK on projects and developments that affect not just properties and businesses, but people too.
Our service infrastructure is centred on the needs of our customers as well as the desire to ‘localise’ service delivery (alongside our market leading technology platform) where we can.
We are committed to making a positive contribution to the communities in which we operate on behalf of the clients we act for.