• We have helped over 30,000 members of the Armed Forces community in the UK, and a further 31 countries, from those on their first day of service to ex-service personnel and their families 
• We supported the government review into the impact of the pre-2000 ban on gay and lesbian personnel in the Armed Forces. This review will help shape support for veterans affected by this legislation 
• Galanos House, in Warwickshire, where we operate specialist dementia care as well as residential and nursing care, won platinum status in the Gold Standards Framework for end-of-life care  
• We took over the delivery of Team UK to the Invictus Games, part of our programme of recovery services, which help serving and ex-serving personnel to overcome physical and mental challenges through sport and the arts 
• We helped veterans to secure more than £2m in additional War Pension and Compensation, and more than 2,000 serving and ex-serving personnel and their families to access £10m of debt relief, an increase of 15% on the previous year 
• We supported Afghan nationals arriving in the UK who had operated in direct support of the UK Armed Forces 

We’re a forward-thinking organisation with aspirations to make an even bigger impact on the lives of those who have served or are serving in the Armed Forces today. And as their needs, and the needs of their families are changing, we’re changing our way of working too. 

We have ambitious plans to deliver more for the communities we support by becoming a more inclusive, flexible, customer-focused, data-driven, and collaborative organisation. 

IMPROVING OUR PRACTICES

We are committed to building a truly inclusive organisation of diverse people and perspectives but recognise that we aren’t yet where we’d like to be. We’re actively engaged in a programme of work to develop our practices; click here to see our commitments to realising our ambition.  

In our most recent employee engagement survey, 72% of our workforce said they would recommend working for RBL. We want every single colleague to feel like that and we’re striving to give all our colleagues a first-class working experience with us. 

Staff networks for a range of groups including Carer’s, LGBTQIA+, Disability, Women’s, BAME and Veterans are in operation, and we are a Gold Award Accredited member of the Armed Forces Covenant scheme, and a Disability Confident Employer. 

It’s a really exciting time to join us and play a part in changing the lives of the people we support, and our future capacity and capability. Working at RBL means working with colleagues who are young at heart, keen to learn and eager to make change. Our team is massively committed to our mission and proud of what we achieve. 

We employ around 1,800 people across the country to campaign on behalf of the Armed Forces Community, deliver support services, lead Remembrance, raise funds to support our work and develop and run the organisation and our network of membership branches. 

From our major hub offices, we work collaboratively and have flexible/hybrid working practices in place. And with the latest technology colleagues can connect with one another, our members and beneficiaries, and come together around our common purpose, and values, which can be seen here. 

There are significant opportunities to learn and develop your skills in role and plenty of possibilities for career development around the organisation.  

We offer competitive pay in our sector (reviewed annually), enhanced benefits to look after you and your family now and in retirement, and openness to part-time and adjusted working patterns.  

And, of course, the work we do means we can all take pride in making a real difference to the lives of those who serve or have served our country. 

Join us and play your part in our mission.