3rd Line Analyst - Lumension / Endpoint Security

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IT & Telecoms
Competitive + Benefits
Milton Keynes
Job Type
Date Posted
21st February 2018

Job Description


We are looking for an experienced Security Cleared (minimum SC, able to undergo DV Clearance) Third Line Analyst to join a large team, based on customer site. This role is to specifically support and maintain the Endpoint Security Application HEAT Lumension.


Competitive + Benefits

Milton Keynes

Main Responsibilities

The ideal Candidate will have experience working in Managed Services, providing specialised End Point Security support across Windows Server platforms. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, whilst having the ability to assess and prioritise tasks without close supervision is essential.

The key responsibilities of the role include:

  • Toolset management and maintenance, including User Groups and Device Types
  • Working closely with Release & Deployment, ensuring files are whitelisted
  • Define, Amend and maintain the Access Policy
  • Set permissions, controlling Endpoint Groups
  • Provide audit data where required
  • Offering solutions and workarounds to incidents/problems
  • Working to SLA's and deadlines
  • Review of services and application delivery
  • Prioritising and managing several tasks at a single time
  • Establishing a good working relationship with wider teams and customers alike
  • Keep up to date with advancements in technology

Ideal Candidate

The Candidate should have experience in the following:

  • Lumension or similar Endpoint Security Device Control Technologies.
  • Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
  • Cloud Computing - Azure AD Connect, AD Sync
  • Windows 10 Desktop Environment
  • Understands the interdependency between Active Directory, DNS and DHCP.
  • PKI and Certificate Management
  • Anti-virus technologies (SEP, SCEP, SPE McAfee)
  • Application and Device Whitelisting
  • Data Analytics - both interpretation and presentation
  • Awareness and use of Security practices
  • Awareness and use of Risk Management


  • Exposure to Virtualisation technologies
  • Security related qualifications (e.g. CISSP, CISM)
  • Networking fundamentals


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